ProSight Specialty Insurance

  • Billing & Collections Analyst

    Job Locations US-NJ-Morristown
    Posted Date 4 weeks ago(4/23/2019 10:29 AM)
    Job ID
    2019-2047
    # of Openings
    1
    Category
    Customer Experience
  • Overview

    As a member of our Customer Experience Billing & Collections team, the individual in this position is responsible for supporting billing, collections and reconciliation processes, on an assigned Agency book of business.    

    Responsibilities

    • Ownership and management of a wide array of billing and collections matters which can range in complexity. 
    • Reconciliation and analysis of premium accounting activity to ensure completeness and accuracy
    • Timely collections, including past due accounts, on accounts with little to no need for additional internal support for Billing & Collections leadership
    • Building of relationships with agents and customers to ensure optimal recoveries for ProSight. 
    • Timely and thoroughly responds to agent/customer inquiries while maintaining a positive attitude even in the face of adversity.
    • Deep understanding of assigned agency book and ability to monitor payment trends and ensure processes are being followed, or escalated when appropriate.
    • Analysis of data to identify, leverage and act upon business-critical insights (cashflow trends, root cause of problems, process inefficiencies, etc.)
    • Maintain accurate and complete records concerning collection activity on all accounts.
    • Independently resolve discrepancies and determine the need to submit request for adjustments and corrections as necessary.
    • Maintain, generate and analyze daily and monthly closing reports.
    • Ability to analyze reports to ensure collections activities are optimizing cash flow while appropriately prioritizing efforts.
    • Identify and implement more efficient and effective procedures while maintaining a high level of accuracy

    Qualifications

    • 3-5 years’ experience with billing and collections in a mid to large size organization
    • Accounting or Finance degree desired
    • Knowledge of and experience in insurance preferred but not required.
    • Ability to think creatively, effectively manage time and prioritize work to handle multiple assignments and meet deadlines in a fast-paced environment with experience working in “start-up / get-it-done” environments
    • Experience owning collections processes and making collections in highly complex situations that involve working with several external parties, including other insurance providers.
    • Demonstrated experience making a significant impact on reducing receivables
    • Excellent planning & organizational skills: time-management, project-management, prioritization & attention to detail
    • Expert skills using excel to efficiently manipulate and interpret data using formulas and PivotTables.
    • Effective change management and influence management skills

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